Five vehicles all locations over 10 years, a loyal customer and this is the treatment we get. I would think a business would be really happy no one died and fix the vehicle. The business fixing it stated there is no other way that this could have happened. Think of it this way, you break your left leg your right leg now has to carry extra weight. Yet, corporate will pay for the broken one and not the bent. The struts broke as a result of the pressure from the tire falling off at a high rate of speed. TERRIBLE way to do business, I would never go back to this shop. These people should have been apologizing to ME for have to continually go back to have issues fixed and fixed again (new tires going flat) on a set of new tires not Gouging me $240. Most discount tire shops are straight up, the store at WARNER Rd and COOPER Rd in Gilbert AZ is not. I'm so pissed that this shop tried to take me for a fool and gouge me for no reason. They installed all the previous valve stems in my truck since 2005 and zero issues, now all of a sudden I have to pay $240 just so I can get brand new tires that I bought from them that don't leak? Why now? Why did they replace the earlier valve stem and make no mention of new sensors? Why didn't they say that previous to the work being done they were going to charge me $60 per wheel and tell me that I was going to have to pay $240. Discount tire handled all the previous tire swaps before and it's never been an issue. I say "OK swap em out then." I go to grab my truck and they present me with a $240 bill for this. I tell them "as long as it doesn't leak anymore, I don't care." (by this time I just wanted to get my truck and leave) But the service rep behind the counter says they "recommend" having all 4 wheel sensors swapped out.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |